Quin Sports and Nets warrants all netting for a period of one year, from the date netting is received by the customer.
Warranty timelines are not life-span guarantees. Engaging in purchase of netting indicates a customer’s understanding & acceptance that all netting will wear out and may have differing life-spans in different environments.
Quin Sports and Nets, manufactures its netting from materials that are new. Quin Sports and Nets warrants that all netting supplied by Quin Sports and Nets to you will be free from defects in materials and workmanship.
This limited warranty does not cover errors in specification by the customer and damage or affected operation of netting resulting from:
- normal wear and tear,
- external causes, including accidents, acts of God,
- abuse, vandalism, misuse,
- servicing not authorized by Quin Sports and Nets,
- usage not in accordance with installation instructions,
- failure to perform reasonable required preventive maintenance, and problems caused by use of parts and components not supplied by Quin Sports and Nets.
- damage caused by animals e.g. rats and mice
This limited warranty does not cover imperfections in the appearance of the netting, including but not limited to striations where the netting was seamed, or knots where the netting may have been patched due to a manufacturing error. These are quality control measures and will not inhibit the functionality of the netting.
Quin Sports and Nets is not liable for any injury or damage sustained as a result of the use of netting manufactured or supplied by Quin.
The customer has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use.
All shipments must be inspected at time of delivery for damages or shortages. If damage or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with Quin Sports and Nets.
During the limited warranty period, Quin Sports and Nets will repair or replace products that are covered by this warranty that are returned to Quin Sports and Nets’ manufacturing site provided that the fault in the product is deemed to be due to faulty material and/or defective workmanship by Quin Sports and Nets’ craftsmen.
To request limited warranty service, you must contact Quin Sports and Nets at 0884473577
Photos will be required to be reviewed by Quin Sports and Nets before a return authorization is granted. If the defect is not obvious in the pictures, the customer may be obligated to return merchandise at their expense – upon inspection of netting, if item is determined to be defective, freight will be reimbursed and new item will be shipped, at no expense to the customer. If the item is not determined to be defective, no refund will be issued. Defects are determined at the discretion of Quin Sports and Nets.
A missing component/feature does not obligate Quin Sports and Nets to replace entire net system. Quin Sports and Nets may require the net system to be returned to Quin Sports and Nets shop to make alterations, and is not obligated to provide alternative net system for customer to use while original is being altered.
Quin Sports and Nets is not obligated to ship the net system back to shop to make alterations. Quin Sports and Nets may choose to ship to a customer a missing component for on-site installation by the customer or contractor. Quin Sports and Nets may choose to compensate the customer for labour, but is not obligated to do so. Quin Sports and Nets must approve a contractor and cost prior to work being performed.
Quin Sports and Nets controls all discretion in decision on a solution for missing feature/spec. A specification or requirement which was not documented in writing by the customer becomes the liability of the customer, and customer will bear all expenses for materials, labour, & freight to receive additional parts.
Custom netting is not eligible for return or credit regardless of additional features which may be required due to a missing feature due to customer error or oversight.
Quin Sports and Nets is not liable for any down-time or income loss attributed to delays associated with receiving additional components.
This Limited Warranty does not include on-site service or labour from Quin Sports and Nets (except when Quin Sports and Nets was involved in installation), nor does it obligate Quin Sports and Nets to incur any costs related to customer’s labour expense to replace or repair an item. Replacement materials will be provided (when deemed necessary), installation guides provided, and technical phone support provided to assist customer. If the customer does not wish to replace/repair an item, the item may be fully reimbursed at the discretion of Quin Sports and Nets, when deemed defective.
Quin Sports and Nets is not obligated to travel to a job-site to repair or replace netting, even when defective. In some cases, Quin Sports and Nets may engage a contractor to service the item, when deemed appropriate.
Quin Sports and Nets owns all materials removed from repaired products. Quin Sports and Nets uses new materials made by various manufacturers in performing limited warranty repairs and netting replacement products. If Quin Sports and Nets repairs or replaces a product, its limited warranty term is not extended.
QUIN SPORTS AND NETS COMPLIES WITH THE CONDITIONS OF THE TRADE PRACTICES ACT AND RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN NETTING IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. QUIN SPORTS AND NETS DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME.